TRACKING
How does TradeDoubler track clicks, leads and sales?Does your tracking allow me to reward my users?
A sale/lead has not tracked, I cannot see any commission?
I have many traffic errors, how can I fix this?
Why have my stats not updated for a while?
I have many traffic errors, how can I fix this?
Traffic errors generate for the following reasons:
You have not placed the banner/link on your registered sites URL.
You have not placed the banner/link on your registered sites URL.
- If you have multiple sites, please ensure that the advertisers tracking code corresponds to your site that has created the relationship. You need to be accepted or under consideration with the correct Site ID (a=xxxxxxx).
- Your visitors may be blocking cookies or are using an old browser, IE3 and under.
- Search Engine spiders/robots will generate traffic errors when they crawl your site.
- If you are sending out emails with TradeDoubler tracking code in it and you have not been approved for Email Marketing in the system sales, leads and UVs will not track. Please apply for email marketing.
- Keyword Buyers: If you are using Google Adwords, Overture or other keyword buying sites then you need to activate your account for Keyword Reporting, otherwise you will receive traffic errors. Please contact support, via the Support Contact form and request the site IDs you wish to have enabled for TradeDoublers keyword tracking tool.
Reporting of UVs and clicks can take up to one hour to update in publisher reports.
- Have you entered your site URL correctly in SETTINGS >> Site information". The site URL MUST match the URL where the click is generated from including http://www
- The banners/links can only be placed on the registered URL in the system. Clicks will not record otherwise.
- Keyword Buyers: If you are using Google Adwords, Overture or other keyword buying sites then you need to activate your account for Keyword Reporting, otherwise you will receive traffic errors. Please contact support, via the Support Contact form and request the site IDs you wish to have enabled for TradeDoublers keyword tracking tool.
- Are you or your users clicking from an IP address not assigned to the UK? If you are clicking on UK advertiser program banners/links and are not based in the UK UVs may not record.