LOGIN & PASSWORD
I recently registered with TradeDoubler but I am not able to login.I am unable to login to my TradeDoubler account.
I have forgotten my password, can I reset it?
I have forgotten my registered e-mail address.
How do I accept cookies?
I recently registered with TradeDoubler but I am not able to login.
After you complete the sign-up registration form on the TradeDoubler site you must click on the activation
link sent to your email account within 24 hours of completing the application. If did you did not activate
your account within the required time period you will need to re-register.
If you are still unable to login please ensure that you are not blocking the TradeDoubler cookie. To do this please add the TradeDoubler domain (www.tradedoubler.com) to your safe zone / trusted sites for Internet Explorer, your firewall and possibly any anti-virus or ad-blocking software you are running.
Additionally contact your software vendor or consult the manual to setup the correct permissions for the TradeDoubler cookie.
If you are still unable to login with the details in the welcome email, we will create an account for you. Please send an email to your local/regional support office and provide us with the necessary information that is requested within the sign-up form (from all of the steps). When we have created an account for you we will notify you of your new account details, please change your password to ensure the security of your account.
If you are still unable to login please ensure that you are not blocking the TradeDoubler cookie. To do this please add the TradeDoubler domain (www.tradedoubler.com) to your safe zone / trusted sites for Internet Explorer, your firewall and possibly any anti-virus or ad-blocking software you are running.
Additionally contact your software vendor or consult the manual to setup the correct permissions for the TradeDoubler cookie.
If you are still unable to login with the details in the welcome email, we will create an account for you. Please send an email to your local/regional support office and provide us with the necessary information that is requested within the sign-up form (from all of the steps). When we have created an account for you we will notify you of your new account details, please change your password to ensure the security of your account.
Related Queries
If you are using a free web-based email provider such as AOL or Hotmail please check your Junk mail folder. Other steps you should take are:
- Ensure that your 'inbox' is not full.
- Add the "TradeDoubler.com " domain to your e-mail 'safe list'/'white lists' in your email software.
- Check that you have entered the email address in the sign-up form correctly.
- Contact your technical support to check that you do not have any email 'rules' or internal SPAM filters which could prevent the TradeDoubler email being delivered.
- As a final step please contact your local/regional TradeDoubler support office: http://www.tradedoubler.com/pan/public/contact.
How do I add the TradeDoubler domain to Internet Explorer 6.0+ (Windows) as a safe zone / trusted sites?
Open Internet Explorer, select Tools >> Internet Options.
In the pop-up window that appears select the Privacy tab >> choose the Sites button.
In the field "Address of Web site" enter "www.tradedoubler.com" and then click the Allow button.
Click Ok to exit.